Privacy Policy
Last updated: March 5, 2026
1. Introduction
Subsrow respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our platform.
2. The Data We Collect
We may collect, use, store and transfer different kinds of data about you which we have grouped together as follows:
- Identity Data: First name, last name, and profile avatars.
- Contact Data: Email address.
- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products and services (such as subscription requests, department mappings, and usage checks feedback).
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain the Subsrow service.
- To notify you about changes to our service (e.g. renewal dates, expiring payment methods).
- To provide customer support.
- To gather analysis or valuable information so that we can improve our service.
- To monitor the usage of our service.
- To detect, prevent and address technical issues.
4. Data Storage and Tenancy
Subsrow operates a multi-tenant architecture. All organizational data, including users, subscriptions, departments, and usage checks, are strictly scoped to the respective Organization ID within our database infrastructure. We do not expose one organization's data to another under any circumstances.
5. Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
6. Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. For instance, sensitive operations like password updates require verification and passwords are securely hashed.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. To exercise these rights, please contact us.